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Financial Services

Every file complete.
Every decision on record.

We rebuild the document-heavy work inside banks and lenders, from credit memos and KYC files to complaints and regulatory requests, onto one production platform in your environment. Every workflow has an owner, a measured baseline and an audit trail your second line, internal audit and regulator can follow.

01 / Premise

Every file is assembled by hand.
Very little of it is reusable.

Credit, onboarding and compliance teams build each file from core systems, PDFs and email. The work is careful and slow, and it depends on who is on the desk. What is missing is the engineering that turns it into a process: measured, owned and evidenced.

What every desk has

Every desk assembles its files by hand. Most of the evidence lives in inboxes.

What the CRO sees

Six desks, six ways of working. Nobody can say what a credit file costs.

What did not change

The regulator still samples the files, and every decision in them has to stand up.

02 / Operations audit

In two weeks, we walk every document-heavy workflow and rank where automation returns the most time and removes the most risk.

Illustrative bank. Real audits score every workflow on hours, error risk, data readiness and control gaps, with the working attached.

First step

Start with a two-week operations audit.

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The process map is yours, whether we build or not
03 / First 100 days

The first hundred days,
as a build log.

One senior squad works alongside your credit and operations teams. Each workflow ships behind an evaluation suite and reports against a baseline your COO signed before we started. By day 100 the platform runs in your own cloud and the first desk works on it.

Traceability

Click any figure.
See where it came from.

Every number in a memo, a KYC file or a regulatory return carries its lineage: the source document, the system line it was matched to, the policy it was checked against and the person who signed it off. Your second line and your regulator follow the same trail.

Credit memo — Halden Logistics Ltd · Q3 2026
Borrower 20931£ · FY2025 · at 30 Jun
Auto-playing · click any figure
Lineage
Revenue, FY2025£142.6m
SourceAudited accounts FY2025Halden-FY25-accounts.pdf · p. 14
Matched toSpread into the credit modelModel v3 · row 4
CheckTies to the audited figure to the poundRule SP-01 · passed
ReviewedCredit analyst6 Oct 2026 · 09:12
Traced · 4 of 4 checksSame trail in the regulator’s sample

Illustrative credit memo for one borrower. Names, references and figures are examples.

04 / Across desks

Built once. Run across every desk.
Each desk goes live faster than the last.

A workflow built for one desk goes into a shared library on the platform. The next desk installs it, maps it to its own systems and credit policy, and goes live in weeks.

Illustrative five-desk programme. Timings depend on each desk’s systems and policies.

Playbooks

Four workflows,
written up from delivery.

What we measure first, what we build and how each one is checked. Read them before the audit, or bring them to it.

All nine playbooks →
05 / Value

Capacity you can bridge,
line by line.

Every workflow reports against a baseline your COO signed before the build. The management report carries measured numbers, and the same evidence answers internal audit and the regulator.

Illustrative bridge for one bank. Each line is measured against a baseline signed before the build.

Related work

Measured against the week
before we arrived.

Client names are withheld under mandate. Each engagement reports the baseline instrumented at the diagnostic and the figure at the third monthly review.

06 / Engagement

Three ways in.
Each one earns the next.

Engagement 012 weeks · fixed fee
The operations audit

We walk every document-heavy workflow across up to six desks, read the systems and policies and interview the team. You get a ranked, costed plan for each desk and one for the platform.

Covers
Up to six desks
Access
Read-only
Output
Ranked, costed plan
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Engagement 02100 days · per workflow
The first build

A senior squad ships the top-ranked workflows onto a production platform in your own cloud. Each one reports against a baseline your COO signed.

Runs in
Your cloud
Releases
Fortnightly
Measured
Against baseline
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Engagement 03Ongoing · per desk
The platform rollout

What worked for the first desk is installed for the next, mapped to its systems and policies, with an evaluation suite and a named owner for each. The evidence is ready when the regulator asks for it.

Reuses
Platform and library
Owner
Named per desk
At audit
Evidence on file
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3264.ai

Make every file stand up.

Book an operations audit

Credit, onboarding and compliance workflows rebuilt on one production platform, with every decision on record.

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